You'll receive two e-mails after you place your order and provide us with a valid email address:
The first confirms that your order was received;; this email will arrive within about 24 hours. The second confirms that your order was shipped from our warehouse.
You will be giving a delivery confirmation tracking number with each order. With this number, you will be able to visit the website of the carrier you selected at the time of check out and follow your order.
Occasionally, we may send an order in multiple packages. In such cases, we'll provide tracking information for all packages, as well as details on which items you can expect in which package.
Change in Your Order Status
Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you by email immediately.
Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit card, we will not charge you for the item or any taxes, shipping or handling charges.