At Zyndrome.com, we follow our Return Policy 100%. We will exchange / return any merchandise as long as it has not been worn, washed, ridden or used, and is in its original packaging with all tags attached. Women’s bikinis (tops and/or bottoms) may not be returned or exchanged. We are also unable to accept any returns or exchanges for surfboards or bodyboards. You may have a full refund as long as the merchandise is returned within 30 days of the original shipping date. The credit card used on the original order will be used for any refunds or exchange price differences. Please note that we are not responsible for packages lost in transit or return shipping costs. We highly recommend adding insurance and tracking information to your package through a carrier such as UPS or USPS. Exchange: No problem! Send it back to us for an exchange. We’ll cover the shipping costs to send the exchanged merchandise back to you.
Merchandise bought from any of our online dealers are subject to the specific dealer's return policy.
Zyndrome does not have a physical store. Merchandise sold by a dealer at a surf shop or a retail store are subject to the specific dealer's return policy.